CFCS University Training Calendar

Latest Past Events

Advanced Planning Sales Training — 2 Day Class

Queen of Heaven Cemetery and Funeral Center 1965 Reliez Valley Road, Lafayette

In this 2-day day classroom training, we will review the CFCS process used by Family Services Advisors when meeting with families for Advanced Planning Arrangements. The training includes advanced planning topics and best practices used in the cemetery and funeral industry. The course is a mixture of Instructional methods including facilitator lecture, peer discussion, and role-play.

Leadership Table Talks: Onboarding Best Practices

Virtual Zoom Session

In this 60-minute virtual workshop, we will discuss a variety of best practices and strategies for improving the onboarding of new team members. This is an opportunity for CFCS leaders to learn and hear from each other through a facilitated discussion format.