CFCS University Training Calendar

Leadership Session for All Leaders: Leading by Intention or Accident

Virtual Zoom Session

This course is for ALL CFCS Leaders. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom. Based on the book Joshua, CEO – This workshop explores leadership principles through the story of Joshua where we will examine courage, obedience, trust, and strategic leadership in time of transition ...

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FSA Back to Basics 1: Focusing on Phone Skills and Setting Appointments (April 14, 2026)

Virtual Zoom Session

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. "Back to Basics 1" is the first class in a high-level refresher series for experienced Family Service Advisers. This session focuses on reinforcing the fundamental skills essential for success, including phone skills, handling objections, ...

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FSA Back to Basics 2: Focusing on Presentation, Tour, and File Review Appointments (April 15, 2026)

Virtual Zoom Session

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. "Back to Basics 2" is the second class in a high-level refresher series designed specifically for experienced Family Service Advisers. This session is not just about theory, but about practical skills that you can ...

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FSA Back to Basics 3: Focusing on Asking for Referrals, Asking for the Sale, and Follow-Up (April 16, 2026)

Virtual Zoom Session

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. "Back to Basics 3" is the third class in a high-level refresher series for experienced Family Service Advisers. This session focuses on reinforcing essential skills related to asking for referrals, asking for sales, and ...

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Leaders Spiritual Renewal: Filling the Leader’s Spiritual Cup

Virtual Zoom Session

This course is for ALL CFCS Leaders. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom. This ongoing once-a-month gathering is a sacred space for leaders to pause, be supported, and spiritually renewed. Through prayer, reflection, and faith-based practices, we focus on restoring balance, strengthening our inner ...

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Sales Management Workshop: Building a Culture of Referral and Follow-Up

Virtual Zoom Session

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom. Understanding and coaching FSA’s how to grow our ministry through referral and follow-ups. This session will also focus on how to coach FSAs to develop reporting behaviors that allow you as the ...

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103 AP Phone Skills (May 13 & 14, 2026)

Virtual Zoom Session

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. This course is for all new FSA's or any FSA wanting a refresher. In this course, you are introduced to “The CFCS Way” for Advanced Planning Phone Skills. The topics and best practices that ...

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Leadership Session for All Leaders: Leadership Vulnerability

Virtual Zoom Session

This course is for ALL CFCS Leaders. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom. Strength That Builds Trust, Develops People, and Gets Results – This workshop invites leaders to explore and develop the power of vulnerability as a leadership strength not weakness. Together, we will ...

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LM Table Talk: Understanding and utilizing data through Power BI

Virtual Zoom Session

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom. Together we will review the use of Power Bi as a tool for you to obtain the metrics needed to isolate opportunities and gaps within your team.

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Leaders Spiritual Renewal: Filling the Leader’s Spiritual Cup

Virtual Zoom Session

This course is for ALL CFCS Leaders. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom. This ongoing once-a-month gathering is a sacred space for leaders to pause, be supported, and spiritually renewed. Through prayer, reflection, and faith-based practices, we focus on restoring balance, strengthening our inner ...

Register for Course