CFCS University Training Calendar

This is a 2-Day course intended for all new FSA’s or any FSA wanting a refresher. All times are in Pacific Standard Time (PST). Please adjust your time accordingly. In this virtual Zoom course, you are introduced to “The CFCS Way” for Advanced Planning Phone Skills. The topics and best practices that you will learn are designed to help you ...

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join a virtual Zoom session where we embrace the power of the File Review Advantage and revolutionize your appointment setting process. Discover how effortlessly scheduling file reviews can lead to remarkable productivity and pave the way for a wealth ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom on The First 90 Days for Employee’s – What are our expectations? Do we have a plan for the first 90 days of welcoming a new employee? What red flags should we ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom where we will discuss: Having Difficult Conversations with Radical Candor – We will discuss how and when we have difficult conversations with staff, leadership, our parish partners, and ourselves.

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom where we will discuss: Results Through Collaboration and Relationships – Utilizing tools from Radical Candor written by Kim Scott, we will explore how close our revenue gaps through fostering a collaborative environment ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom on Coaching Up – Coaching to and understanding what a true Needs Assessment is and how to teach our staff to understand the importance of getting to a family’s true motivation through ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom where we will discuss: Results Through Collaboration and Relationships – Utilizing tools from Radical Candor written by Kim Scott, we will explore how close our revenue gaps through fostering a collaborative environment ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom on P.I.P. vs I.D.P. – How and when do we use these tools to redirect, communicate, and support our staff.

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom on Keeping Staff Focused and Managing Stress – The month of December tends to be a busy one both personally and professionally. It can become even more difficult to help our staff ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom where we will discuss: The Rose and Thorn of the Past Year and Setting Personal Goals for 2025! – What made you laugh so hard your stomach hurt? What was your proudest moment ...