CFCS University Training Calendar

FSA Peer Group: Ask the Trainer – Follow Up Q&A for Setting Appointments (May 30, 2024)

Virtual Zoom Session

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an interactive Q&A session following our course on setting appointments effectively. This session is designed to provide you with the opportunity to delve deeper into the strategies and techniques covered in the course. Don't miss this ...

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101 AP Sales Training (June 3-4, 2024)

Cathedral of Christ the Light in Downtown Oakland 2121 Harrison Street, Suite 200, Oakland, CA

This is a 2-Day course. Day 1: June 3, 2024 from 9:00 AM PST – 5:00 PM PST | Day 2: June 4, 2024 from 9:00 AM PST – 5:00 PM PST. This course is being held in person in Oakland, CA at Cathedral of Christ the Light. All times are listed in Pacific Standard Time (PST). Please adjust your ...

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LM Table Talk – Seeing the Big Picture with Kindlen Robles (June 4, 2024)

Virtual Zoom Session

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an insightful online Zoom course, "Seeing the Big Picture," led by Kindlen Robles, the Director of Cemeteries for the Diocese of Oakland. This course is designed specifically for all Location Managers and aims to provide a comprehensive ...

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Spanish Speaking FSA Peer Group: Coaching Staff on Effective Utilization of the Arrangement Guide (June 5, 2024)

Virtual Zoom Session

This course is for Spanish speaking Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join our transformative online course, conducted on Zoom, titled "Coaching Staff on Effective Utilization of the Arrangement Guide." This specialized program is designed to empower leaders with the essential tools for coaching staff on optimizing the Arrangement ...

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LM Leadership Session: Growth Mindset Leadership (June 7, 2024)

Virtual Zoom Session

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an enlightening online session on Zoom designed specifically for leaders aiming to cultivate a growth mindset within themselves and their teams. This session will provide invaluable insights into fostering innovation, resilience, and continuous improvement in your organization. ...

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FSA Peer Group: Ask the Trainer (June 10, 2024)

Virtual Zoom Session

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Embark on a professional online learning journey with "Family Service Advisor: Ask the Trainer" through our dynamic Zoom course. Immerse yourself in insightful discussions with esteemed guest speakers sharing successful ideas from their experiences. Receive personalized suggestions to address ...

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FSA Peer Group: Mastering Sales Calls and Appointment Setting (June 11, 2024)

Virtual Zoom Session

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. This course, Mastering Sales Calls and Appointment Setting, is designed to empower sales professionals with the essential skills and strategies for conducting effective sales calls and scheduling appointments with potential clients. Participants will engage in interactive sessions, including role-plays ...

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103 AP Phone Skills (June 12-13, 2024)

Virtual Zoom Session

This is a 2-Day course. Day 1: June 12, 2024 from 10:00 AM PST – 1:00 PM PST | Day 2: June 13, 2024 from 10:00 AM PST – 1:00 PM PST. All times are in Pacific Standard Time (PST). Please adjust your time accordingly. This course is for all new FSA’s or any FSA wanting a refresher. In this ...

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LM Table Talk: Hero to Zero – Coaching FSAs to Sales Consistency (June 18, 2024)

Virtual Zoom Session

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Elevate your professional skills with our comprehensive online course, "Hero to Zero - Coaching Family Service Advisors to Sales Consistency." This course is meticulously designed to provide Family Service Advisors with the essential tools and techniques to achieve and maintain ...

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LM Leadership Session: Growth Mindset Leadership (June 21, 2024)

Virtual Zoom Session

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an enlightening online session on Zoom designed specifically for leaders aiming to cultivate a growth mindset within themselves and their teams. This session will provide invaluable insights into fostering innovation, resilience, and continuous improvement in your organization. ...

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