Calendar of Events
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LM Table Talks: Recruiting and Interviewing (October 1, 2024)
LM Table Talks: Recruiting and Interviewing (October 1, 2024)
This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom for Recruiting and Interviewing – Aligning with our Recruiting Team to ensure recruiting is looking for the kind of person we want to interview. Who are we looking for to fill our ...
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FSA Back to Basics 3: Focusing on Asking for Referrals, Asking for the Sale, and Follow-Up (October 3, 2024)
FSA Back to Basics 3: Focusing on Asking for Referrals, Asking for the Sale, and Follow-Up (October 3, 2024)
This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. "Back to Basics" is the third class in a high-level refresher series for experienced Family Service Advisers. This session focuses on reinforcing essential skills related to asking for referrals, asking for sales, and effective follow-up ...
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Leadership Session: Having Difficult Conversations with Radical Candor (October 4, 2024)
Leadership Session: Having Difficult Conversations with Radical Candor (October 4, 2024)
This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom where we will discuss: Having Difficult Conversations with Radical Candor – We will discuss how and when we have difficult conversations with staff, leadership, our parish partners, and ourselves.
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FSA 103 AP Phone Skills (October 8 & 9, 2024)
This is a 2-Day course intended for all new FSA’s or any FSA wanting a refresher. All times are in Pacific Standard Time (PST). Please adjust your time accordingly. In this virtual Zoom course, you are introduced to “The CFCS Way” for Advanced Planning Phone Skills. The topics and best practices that you will learn are designed to help you ...
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FSA Peer Group: File Review/ Setting Appointments (October 10, 2024)
FSA Peer Group: File Review/ Setting Appointments (October 10, 2024)
This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join a virtual Zoom session where we embrace the power of the File Review Advantage and revolutionize your appointment setting process. Discover how effortlessly scheduling file reviews can lead to remarkable productivity and pave the way for a wealth ...
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LM Table Talks: The First 90 Days for Employee’s (October 15, 2024)
LM Table Talks: The First 90 Days for Employee’s (October 15, 2024)
This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom on The First 90 Days for Employee’s – What are our expectations? Do we have a plan for the first 90 days of welcoming a new employee? What red flags should we ...
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Leadership Session: Having Difficult Conversations with Radical Candor (October 18, 2024)
Leadership Session: Having Difficult Conversations with Radical Candor (October 18, 2024)
This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom where we will discuss: Having Difficult Conversations with Radical Candor – We will discuss how and when we have difficult conversations with staff, leadership, our parish partners, and ourselves.
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Leadership Session: Results Through Collaboration and Relationships (November 1, 2024)
Leadership Session: Results Through Collaboration and Relationships (November 1, 2024)
This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom where we will discuss: Results Through Collaboration and Relationships – Utilizing tools from Radical Candor written by Kim Scott, we will explore how close our revenue gaps through fostering a collaborative environment ...