This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. “Back to Basics” is the second class in a high-level refresher series designed specifically for experienced Family Service Advisers. This session is not just about theory, but about practical skills that you can immediately apply in your role. We will reinforce essential skills related to presentations, tours, and file review appointments, emphasizing the CFCS approach. Participants will explore current best practices and effective strategies employed across various national locations. We’d like you to join us to refine your techniques, share insights, and enhance your proficiency in these critical areas.