Leadership Session 7: Making Meetings Matter
Virtual Zoom SessionIn this 90-minute facilitated workshop, we will examine best practices for leader’s meetings, meeting structures, collaboration, dialogue, and achievement of positive results.
Leadership Session 7: Making Meetings Matter
Virtual Zoom SessionIn this 90-minute facilitated workshop, we will examine best practices for leader’s meetings, meeting structures, collaboration, dialogue, and achievement of positive results.
Admin Peer Discussion and Best Practices: Supporting Mission
Virtual Zoom SessionIn this 90-minute facilitated workshop, we discuss a variety of topics, best practices, and strategies use by those who provide administration support to their diocese and locations. This course is appropriate for Admins, Memorialization Coordinators, Family Service Advisors, Family Service Directors, and Operations personnel.
FSA Peer Discussion and Best Practices: Handling Objections
Virtual Zoom SessionIn this 90-minute facilitated workshop, we discuss best practices and examine strategies for handling objections.
Admin Peer Discussion and Best Practices: Phone Skills
Virtual Zoom SessionIn this 90-minute facilitated workshop, we discuss a variety of topics, best practices, and strategies use by those who provide administration support to their diocese and locations. This course is appropriate for Admins, Memorialization Coordinators, Family Service Advisors, Family Service Directors, and Operations personnel.
FSA Peer Discussion and Best Practices: Asking for the Sale
Virtual Zoom SessionIn this 90-minute facilitated workshop, we discuss best practices and examine strategies for a variety of topics that are relevant to the Family Service Advisor role.
Advanced Planning Phone Skills — 2 Day Class
Virtual Zoom SessionIn this 2-day (3-hours per day) facilitated workshop, we will review the CFCS process and develop phone skills for successful phone calls. Topics discussed include developing effective strategies for communication, appointment setting, and sharpening your phone skills for greater success.
Leadership Session 8: Managing Change and Transition
Virtual Zoom SessionIn this 90-minute facilitated workshop, we will examine ways to effectively manage change and transition that achieves successful outcomes.
FSA Peer Discussion and Best Practices: Asking for the Sale
Virtual Zoom SessionIn this 90-minute facilitated workshop, we discuss best practices and examine strategies for a variety of topics that are relevant to the Family Service Advisor role.
Leadership Session 8: Managing Change and Transition
Virtual Zoom SessionIn this 90-minute facilitated workshop, we will examine ways to effectively manage change and transition that achieves successful outcomes.