CFCS University Training Calendar

Unlock the full potential of Namely with our comprehensive online training course, "Namely Functions." Open to all employees, this course is designed to empower you with the knowledge and skills needed to navigate Namely's functions seamlessly. This one hour Zoom training will dive into the core functions of Namely, gaining proficiency in its features to streamline your daily tasks and ...

Leading your team with communication and coaching. Do we communicate as effectively as we think we do? Are we coaching our team or directing them? In this session we will equip you with both communication and practical coaching skills to help our teams reach their goals. All times are in Pacific Standard Time (PST)

Welcome to our comprehensive class on "How to Utilize the Arrangement Guide to Maximize the Sales Process." In today's dynamic business environment, mastering the art of sales is crucial for achieving sustainable success. This class is designed to equip you with the essential skills and knowledge needed to leverage the Arrangement Guide effectively, enabling you to streamline and optimize your ...

This course is for all new FSA's or any FSA wanting a refresher. In this course, you are introduced to “The CFCS Way” for Advanced Planning Phone Skills. The topics and best practices that you will learn are designed to help you serve with a “family-first” approach using the best practices nation-wide. Your mission is to educate our families on ...

Efficient meetings optimize resources, ensuring the effective utilization of our limited time. Conduction of impactful meetings offers a strategic platform to align team members with CFCS goals, priorities, and strategies, fostering a shared vision and direction. In this session, we will provide our leaders with essential tools to guarantee that meetings are not only effective but also cultivate a positive ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Embark on a professional online learning journey with "Location Manager Peer Group: Ask the Trainer" through our dynamic Zoom course. Immerse yourself in insightful discussions with esteemed guest speakers sharing successful ideas from their experiences. Receive personalized suggestions to address ...

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Embark on a professional online learning journey with "Family Service Advisor Peer Group: Ask the Trainer" through our dynamic Zoom course. Immerse yourself in insightful discussions with esteemed guest speakers sharing successful ideas from their experiences. Receive personalized suggestions ...

How do we keep our team focused and moving forward through change? This program will provide practical skills to effectively manage your team through change and the continued growth of our business. All times are in Pacific Standard Time (PST)

How to develop employees through effective one on one meetings. Did you know that 69% of managers’ report they are uncomfortable communicating with employees. Is this you? In this Table Talk we will learn how productive one on ones can develop trust, open communication, and increase productivity. All times are in Pacific Standard Time (PST)

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join our online course, "FSA Peer Group: How To Utilize the Objection Grid to Maximize Your Sales Process," conducted seamlessly through Zoom. This specialized program is designed to empower Family Service Advisors (FSAs) in mastering the art of handling ...