CFCS University Training Calendar

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. "Back to Basics" is the first class in a high-level refresher series for experienced Family Service Advisers. This session focuses on reinforcing the fundamental skills essential for success, including phone skills, handling objections, and ...

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. "Back to Basics" is the second class in a high-level refresher series designed specifically for experienced Family Service Advisers. This session is not just about theory, but about practical skills that you can immediately ...

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. "Back to Basics" is the third class in a high-level refresher series for experienced Family Service Advisers. This session focuses on reinforcing essential skills related to asking for referrals, asking for sales, and effective ...

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. This course is for all new FSA's or any FSA wanting a refresher. In this course, you are introduced to “The CFCS Way” for Advanced Planning Phone Skills. The topics and best practices that ...

This course is for Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an online course on Zoom. Calling all Managers! Join for a Coffee Talks refresher as managers begin these conversations nationwide. Coffee talks are designed to facilitate informal and personal connection between employees and their managers with the intent ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an insightful online course on Zoom. We are called to develop the people that God has called to this ministry. But how do we develop people who are in different places within their own faith journey? How ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an insightful online course on Zoom. Your ability to coach and mentor your team is the difference in their overall performance. Let’s come together to share best practices and skills to empower you to be the best ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an insightful online course on Zoom. In this LM session we will equip managers with negotiation skills they can cascade to their teams. We will share best practices and strategies to guide our staff in presenting value ...

This course is for Family Service Advisors. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us online via Zoom. This course is for all new FSA's or any FSA wanting a refresher. In this course, you are introduced to “The CFCS Way” for Advanced Planning Phone Skills. The topics and best practices that ...

This course is for Location Managers. All times are listed in Pacific Standard Time (PST). Please adjust your time accordingly. Join us for an insightful online course on Zoom. As we end 2025 and clear the path for 2026, let’s focus on goal prioritization ensuring we are truly mission-driven and make the biggest impact on our ministry. Ensure we are ...