CFCS University Training Calendar

Advanced Planning Sales Training – Tue/Wed – Oct 1&2 – 9am-5pm CST – Milwaukee

Mary Mother of the Church Pastoral Center - 3501 Lake Drive, Milwaukee, WI, 53235

In this course, you are introduced to “The CFCS Way”. This is the process used by Family Services Advisors when ...

Prerequisite / Compliance Requirements: Completion of the Family Service Advisor Onboarding Program is required.

Instructor: Gina Mar: gmar@cfcsmission.org | Eric Cerini: ecerini@cfcsmission.org

Materials Needed: Attendees will be given the Advanced Planning Sales Training Participant Workbook at the beginning of class.

Training Policy: Registration closes when the maximum number of seats are filled. - Classes may be canceled if enrollment is low. - Attendance and participation in both full days of the course is required for course credit. - Dress is business casual.

Register for this Course

Leadership Session 2: CFCS Purpose, Culture & Servant Leadership – Wed – Oct 5 – 10:30am-12pm PST – Facilitated Workshop

Virtual Zoom Session

Review CFCS purpose, Core Values, and Service Keys, Role of Servant / Service based leader and the behaviors of the ...

Prerequisite / Compliance Requirements: All LM's and Department heads must attend at least one of the Session 2 workshops.

Instructor: Janet Cooke: janet@janetcookeconsulting.com | Eric Cerini: ecerini@cfcsmission.org | Randy Moore: rmoore@cfcsmission.org

Materials Needed:

Training Policy:

Register for this Course

FSA Peer – Best Practices: Objections – Fri – Oct 7 – 10am-11:30am – PST – Facilitated Workshop

Virtual Zoom Session

This facilitated FSA Peer workshop examines best practices for handling objections. As an FSA, you play an important role in ...

Prerequisite / Compliance Requirements: Completion of the Advanced Planning Sales Training is required.

Instructor: Eric Cerini: ecerini@cfcsmission.org | Gina Mar: gmar@cfcsmission.org

Materials Needed:

Training Policy:

Register for this Course

FSA Peer – Best Practices: Objections – Fri – Oct 7 – 10am-11:30am – EST – Facilitated Workshop

Virtual Zoom Session

This facilitated FSA Peer workshop examines best practices for handling objections. As an FSA, you play an important role in ...

Prerequisite / Compliance Requirements: Completion of the Advanced Planning Sales Training is required.

Instructor: Eric Cerini: ecerini@cfcsmission.org | Gina Mar: gmar@cfcsmission.org

Materials Needed:

Training Policy:

Register for this Course

Leadership Session 2: CFCS Purpose, Culture & Servant Leadership – Wed – Oct 12 – 10:30am-12pm PST – Facilitated Workshop

Virtual Zoom Session

Review CFCS purpose, Core Values, and Service Keys, Role of Servant / Service based leader and the behaviors of the ...

Prerequisite / Compliance Requirements: All LM's and Department heads must attend at least one of the Session 2 workshops.

Instructor: Janet Cooke: janet@janetcookeconsulting.com | Eric Cerini: ecerini@cfcsmission.org | Randy Moore: rmoore@cfcsmission.org

Materials Needed:

Training Policy:

Register for this Course

FSA Peer – Best Practices: Time Management – Thu – Oct 13 – 10am-11:30am – PST – Facilitated Workshop

Virtual Zoom Session

This facilitated FSA Peer workshop examines best practices for time management. As an FSA, you play an important role in ...

Prerequisite / Compliance Requirements: Completion of the Advanced Planning Sales Training is required.

Instructor: Eric Cerini: ecerini@cfcsmission.org | Gina Mar: gmar@cfcsmission.org

Materials Needed:

Training Policy:

Register for this Course

FSA Peer – Best Practices: Time Management – Thu – Oct 13 – 10am-11:30am – EST – Facilitated Workshop

Virtual Zoom Session

This facilitated FSA Peer workshop examines best practices for time management. As an FSA, you play an important role in ...

Prerequisite / Compliance Requirements: Completion of the Advanced Planning Sales Training is required.

Instructor: Eric Cerini: ecerini@cfcsmission.org | Gina Mar: gmar@cfcsmission.org

Materials Needed:

Training Policy:

Register for this Course

Outreach Manager Workshop – Tue – Oct 18 – 10am-12pm PST – Facilitated Workshop

Virtual Zoom Session

Parish and community outreach is an important strategy in educating families regarding the Order of Christian Funerals, CFCS Mission Programs, ...

Prerequisite / Compliance Requirements: Completion of the CFCS Parish Outreach Program Course in the LMS.

Instructor: Gina Mar: gmar@cfcsmission.org | Eric Cerini: ecerini@cfcsmission.org

Materials Needed: Attendees will be given the Advanced Planning Arrangement Presentation Skills Participant Workbook at the beginning of class.

Training Policy: Registration closes when the maximum number of seats are filled or 15 days before course start date. Classes are canceled when there is low enrollment. - Full attendance and participation in both days of the course are required for credit. - Dress is business casual.

Register for this Course

Outreach Manager Workshop – Tue – Oct 18 – 10am-12pm EST – Facilitated Workshop

Virtual Zoom Session

Parish and community outreach is an important strategy in educating families regarding the Order of Christian Funerals, CFCS Mission Programs, ...

Prerequisite / Compliance Requirements: Completion of the CFCS Parish Outreach Program Course in the LMS.

Instructor: Gina Mar: gmar@cfcsmission.org | Eric Cerini: ecerini@cfcsmission.org

Materials Needed:

Training Policy: Registration closes when the maximum number of seats are filled. - Registration closes 15 days before class start date.

Register for this Course

Leadership Session 2: CFCS Purpose, Culture & Servant Leadership – Wed – Oct 19 – 10:30am-12pm PST – Facilitated Workshop

Virtual Zoom Session

Review CFCS purpose, Core Values, and Service Keys, Role of Servant / Service based leader and the behaviors of the ...

Prerequisite / Compliance Requirements: All LM's and Department heads must attend at least one of the Session 2 workshops.

Instructor: Janet Cooke: janet@janetcookeconsulting.com | Eric Cerini: ecerini@cfcsmission.org | Randy Moore: rmoore@cfcsmission.org

Materials Needed:

Training Policy:

Register for this Course