CFCS University Training Calendar

In this 90-minute facilitated workshop, we discuss a variety of topics, best practices, and strategies use by those who provide administration support to their diocese and locations. This course is appropriate for Admins, Memorialization Coordinators, Family Service Advisors, Family Service Directors, and Operations personnel.

The focus of this training is for managers who will conduct CFCS Performance Reviews through Namely in April 2023. Join the Talent Development Team to best prepare yourself for the Spring Performance Review Cycle. These sessions will explain the Performance Review Process, review CFCS Competencies, and discuss how to best bring these pieces together for giving great feedback. This training ...

In this 2-day (3-hours per day) facilitated workshop, we will review the CFCS process and develop phone skills for successful phone calls. Topics discussed include developing effective strategies for communication, appointment setting, and sharpening your phone skills for greater success.

In this 90-minute facilitated workshop, we will examine best practices for leader’s meetings, meeting structures, collaboration, dialogue, and achievement of positive results.

In this 90-minute facilitated workshop, we discuss best practices and examine strategies for handling objections.

The focus of this training is for managers who will conduct CFCS Performance Reviews through Namely in April 2023. Join the Talent Development Team to best prepare yourself for the Spring Performance Review Cycle. These sessions will explain the Performance Review Process, review CFCS Competencies, and discuss how to best bring these pieces together for giving great feedback. This training ...

In this 60-minute facilitated workshop, we discuss the importance of viewing the family experience through the "family lens." This class is open to all CFCS roles—managers and individual contributors.

These 90-minute peer-to-peer virtual workshops will cover a wide range of important and critical topics for CFCS leaders and provide opportunities to learn and hear from each other through a facilitated discussion format.

In this 90-minute facilitated workshop, we will examine best practices for leader’s meetings, meeting structures, collaboration, dialogue, and achievement of positive results.

In this 90-minute facilitated workshop, we will examine best practices for leader’s meetings, meeting structures, collaboration, dialogue, and achievement of positive results.